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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Roberts

June 7, 2026

5  out of  5
rating by William Roberts
"Carolyn Bernier, Customer Service Representative was very helpful in getting my flood insurance paid on time. I didn’t receive the notice that it was expiring until the day before it was due and she took the necessary information over the phone and got it paid on time."
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duncster999

May 6, 2026

5  out of  5
rating by duncster999
"Diamond Turner is awesome! She always gets back to you quickly and efficiently. Glad to have her on my side 🙂"
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Alan Torbit

May 5, 2026

5  out of  5
rating by Alan Torbit
"Great communication & response to my needs"
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Marge Rothenberg

March 31, 2026

5  out of  5
rating by Marge Rothenberg
"Carolyn is the Best! She helped me with all the information I needed! And so nice to a Grandmother, who is a bit hard of hearing and vision impaired too. Knowledgeable and helpful with the computer too! She should get a Bonus!"
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Jean King

March 25, 2026

5  out of  5
rating by Jean King
"Carolyn was just great in helping me document, that I just installed a new roof."
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Rosemary Mallon

March 23, 2026

5  out of  5
rating by Rosemary Mallon
"I have lived in Bethany Beach for over 32 years and have always used State Farm insurance. Denise Beam has always done a great job but today I talked to Carolyn Bernier with a complicated matter regarding two houses. She immediately took it on right away and solve the issue by sending me two different emails; clearing up my questions In less than 10 minutes! She was just amazing, friendly, compassionate, and very professional. I couldn’t recommend this insurance company more! Rosemary Carroll"
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mike gluck

March 23, 2026

5  out of  5
rating by mike gluck
"It is refreshing when someone recognizes you when you enter their business. Thank you Carolyn!"
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Donna Plunkett

February 24, 2026

5  out of  5
rating by Donna Plunkett
"Carolyn at State Farm in Ocean View DE was awesome. She was extremely quick in addressing our issue which gave us a feeling of confidence. She is helpful, knowledgeable, and quick to respond. Great job!!!"
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Steven H

February 20, 2026

5  out of  5
rating by Steven H
"Diamond was very helpful and expedited getting paperwork to me."
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Wayne Toivanen

February 12, 2026

5  out of  5
rating by Wayne Toivanen
"I contacted Carolyn about my flood insurance policy. She was knowledgeable, efficient, and friendly, and handled my renewal in short order. I was completely satisfied with this experience."
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Lesli Morrison

February 3, 2026

5  out of  5
rating by Lesli Morrison
"Great experience with State Farm! Diamond gave top notch customer service! She was AMAZING! Her help was invaluable! Diamond is pleasure to work with!!"
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George Steinback

January 29, 2026

5  out of  5
rating by George Steinback
"Letha, provided us a very quick response to our concerns with our Homeowners Policy renewal email that we received yesterday. She answered all questions and resolved our issues. We will continue our State Farm polices and look forward to your excellent customer service going forward."
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Joe Scarpato

January 29, 2026

5  out of  5
rating by Joe Scarpato
"Carolyn Bernier was exceptionally attentive and polite. I walked in unannounced needing some help with an insurance issue and Carolyn did not hesitate to help; very knowledgeable and knew exactly what needed to be to be done to solve my issue. Thank you."
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James Conway

January 29, 2026

5  out of  5
rating by James Conway
"They are very easy to work with never had a problem."
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Frank Morgan

January 26, 2026

5  out of  5
rating by Frank Morgan
"Carolyn was so great in helping me resolve my flood insurance coverage. State Farm always provides the best customer care service. Carolyn was especially helpful in navigating the our coverage to our mortgage company. Thanks so much!"
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john mendenhall

January 25, 2026

5  out of  5
rating by john mendenhall
"great service"
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Zachary Morgan

January 21, 2026

5  out of  5
rating by Zachary Morgan
"Mrs.Beam is a kind hearted professional who knows what she’s doing at her job."
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Sharon Morazzani

January 21, 2026

5  out of  5
rating by Sharon Morazzani
"I am writing to express how helpful Carolyn was with my interaction with her today. I appreciate all of her understanding of questions that I had and helping me with a change in my payment method. Thank you Carolyn."
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Mary Ann Gardes

January 14, 2026

1  out of  5
rating by Mary Ann Gardes
"We had our homeowner’s insurance with them for 25 years and recently we called them twice to open an additional insurance policy and never received a return call. They don’t appreciate our business so we moved our homeowner’s policy to another State Farm Agency."
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Russell Campbell

January 13, 2026

5  out of  5
rating by Russell Campbell
"Caroline was very attentive and helped me get everything taken care of for my uncle's estate"
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Kevin Peccon

January 3, 2026

5  out of  5
rating by Kevin Peccon
"I was in a panick I mistakenly let my insurance laps on one of my vehicles. I came in to get a id card to get my tags renewed that day. To my surprise no insurance. Diamond and Carolyn helped me out tremendously. They hit the ground running I got my insurance and ID cards within 45 minutes. So I could get registration renewed. I want to thank them for handling my situation with great professionalism and a great outcome."
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bill lackey

December 11, 2025

5  out of  5
rating by bill lackey
"I've been dealing with State Farm in Ocean view for a couple years and have been very happy. I recently had Diamond compare my homeowners with State farm with my current company and she was able to give me better coverage and save us some money. Would definitely recommend Diamond for any insurance questions you, very professional and easy to work with."
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Luke Wallis

December 11, 2024

1  out of  5
rating by Luke Wallis
"Avoid at all costs. I got into a no fault accident and my premium sky rocketed. No to mention my claim being ignored for weeks. Clearly clients are just dollars here and not real people."
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Бердах Каниязов

May 3, 2024

5  out of  5
rating by Бердах Каниязов
"Helpful team"
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Joel Baker

February 18, 2024

5  out of  5
rating by Joel Baker
"They insured our Ocean View home for 19 years. No claims experience (thank goodness), but they were always responsive when we contacted them and reasonably priced."